The day that I started offering instant digital downloads in my Etsy shop, I knew it would be a life changer. Before that I was sending my files via e-mail. I was always tied to my computer, just in case I got an order. Automating the download process allowed me to focus my efforts on other parts of my business. My personal life benefited too, I didn't have to constantly worry about sending orders quickly!
When I launched instant downloads my customers loved it! My sales skyrocketed and my customers were so happy to have their files immediately. I also was flooded with e-mails from other Etsy shop owners who wanted to know how I was offering instant downloads. That is how CraftHub was born. After months of development and preparation my husband and I launched CraftHub in August of 2012.